Frequently Asked Questions
Q: What is ePaper?
It is an exact digital copy of your printed Guardian, NIipashe and Finanicial Times papers available for access on-line, every day of the week. It contains all the news, opinions and advertisements from your familiar printed product.
Q: Is it free?
No, it is subscription based service.
However, a free 7-day trial is offered for a limited time or when on promotion.
All other print subscribers have the option of upgrading their subscription package in order to access the ePaper free of cost. Should you elect to include the ePaper access with your full week print subscription, or wish to upgrade your subscription package - please call the Subscription Department at 0715 600600 or e-mail us at [email protected]
Q: How do I subscribe?
Go to http://epaper.ippmedia.com/
Q: Is there a demo?
Yes, both a demo and a free 7-day trial is available. No payment is required in order to try the service. Sign Up today. Offer is available during Promotions.
Q: Will this work on my mobile phone?
Yes. For it will work on your smart phones as well as tablet and ipads.
Q: What is the cost ForNipashe and Guardian epapers?
Period Cost (Tanzanian Shillings)
Daily TZS 500
Weekly TZS 3,000
Monthly TZS 12,000
Quarterly TZS 35,000
Half Yearly TZS 65,000
Yearly TZS 125,000
Q: How do I pay for a subscription?
You can use your mobile money(TigoPesa, Mpesa, AirtelMoney) or Visa or MasterCard credit card via Paypal at http://epaper.ippmedia.com/. You can also pay using Cash or Cheque at our Headquarters in Dar es Salaam.
Q: Will I be able to see older issues?
The last 6 issues will be available for viewing
Q: Will my Internet service provider charge extra for this service?
It is possible if your internet data plan is not unlimited
Q: How do I get further information?
Call 0714 700710 or email us at [email protected]
Q: What is your Cancellation and Refunds Policy?
Purchases cannot be refunded. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Q: Changes to Content or Access
We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. The User can log in using three devices of his choice to view the papers. Multiple login of more three time can block the account.